This Refund Policy applies to purchases made on onetwoagent.com for OneTwoAgent (the "Product"), operated by One Two Agent LLC.
1. Payments are processed by Dodo Payments
Payments for the Product are processed by Dodo Payments. Refund requests are reviewed by our support team.
2. How to request a refund
To request a refund or get help with an order, please contact our support team using the email address you used at checkout.
For payment support and refund requests:
support@onetwoagent.com3. Consumer right to cancel (EU/UK)
If you are a consumer, you may have a statutory right to cancel your purchase within 14 days from the day after the transaction is completed, unless an exception applies (for example, where digital content/services are made available immediately with your consent).
4. Subscriptions and cancellation
Subscriptions renew automatically until canceled. If you cancel, you typically retain access until the end of the current billing period. Refund requests are reviewed by our support team.
5. Contact
If you need product-related help (separate from payment/refund processing), contact us at:
One Two Agent LLC
Email: support@onetwoagent.com