Pricing
Flat monthly plans. Unlimited teammates.
Every plan includes the full support agent: answers from your docs, signed-in customer context from your backend, human handoff, a shared inbox and Voice. You pay for AI conversations — not seats, not outcomes.
Start with a free 14-day trial: 50 AI conversations, no card required.
Starter
$19/month
- 100 AI conversations
- 50 Voice minutes
- Unlimited teammates
- Website, WhatsApp, Instagram and Telegram
Core
$49/month
- 500 AI conversations
- 200 Voice minutes
- Unlimited teammates
- Website, WhatsApp, Instagram and Telegram
Growth
Most teams start here$99/month
- 1,500 AI conversations
- 500 Voice minutes
- Unlimited teammates
- Website, WhatsApp, Instagram and Telegram
- Advanced support
Scale
$249/month
- 5,000 AI conversations
- 1,500 Voice minutes
- Unlimited teammates
- Website, WhatsApp, Instagram and Telegram
- Advanced support
- Custom implementation support
Every plan includes
Answers from your docs
Help Center, website, Google Drive, files and notes, kept in sync when they change.
Signed-in customer context
It recognizes who is asking and reads live account data from your backend — only the fields you allow.
Scoped fresh lookups
One read-only endpoint in your backend for current checks. Lookups don’t use extra AI conversations.
Human handoff and inbox
Your team works in a shared inbox with assignment and takes over with the conversation intact.
Voice in the same widget
Customers can talk to the same agent, with the same knowledge and account context.
Unlimited teammates
Add your whole support team. The plan price never changes with headcount.
What counts as an AI conversation?
One AI conversation covers up to 10 standard AI replies in a customer conversation. Messages your teammates send don’t use AI conversations, and account lookups don’t add a charge. Voice is metered separately in minutes.
Comparing with Intercom?
See how per-seat and per-outcome pricing adds up next to a flat plan.
Pricing questions
How much does OneTwoAgent cost?
Four monthly plans: Starter $19 (100 AI conversations, 50 Voice minutes), Core $49 (500 AI conversations, 200 Voice minutes), Growth $99 (1,500 AI conversations, 500 Voice minutes) and Scale $249 (5,000 AI conversations, 1,500 Voice minutes). Every plan includes unlimited teammates.
Is there a free trial?
Yes. New workspaces get 14 days and 50 AI conversations free, with no card required. Voice minutes start with a paid plan.
Do you charge per seat?
No. Every plan includes unlimited teammates, so adding people to your support team does not change the price.
Do you charge per resolution or outcome?
No. OneTwoAgent counts AI conversations, each covering up to 10 AI replies, whether or not the conversation ends in a resolution. There is no per-outcome fee.
Is Voice included?
Yes, on every paid plan: 50 minutes on Starter, 200 minutes on Core, 500 minutes on Growth and 1,500 minutes on Scale, every month.
Does reading customer account data cost extra?
No. Signed account context and scoped fresh lookups to your backend are part of every plan and do not use extra AI conversations.
Which channels are included?
Your website widget, WhatsApp, Instagram and Telegram are included on every plan, all in one inbox.
See OneTwoAgent answer your customers.
Add your website and watch it answer from your docs. Connect signed-in customers when you’re ready.