A Chatbase alternative for SaaS support
Built around your customer and your team.
AI-first support that knows your product, the signed-in customer’s account and every teammate who can take over. From $19 a month.
14-day free trial · 50 AI conversations · no card
The short answer
OneTwoAgent is a Chatbase alternative for SaaS support built around the signed-in customer and the team behind them: AI answers from your product knowledge and the account data your backend authorizes, and any teammate can take over. Every plan — $19, $49, $99 or $249 a month — includes unlimited teammates.
Chatbase is an AI agent platform priced by message credits, with 1 member on Free, 2 on Hobby, 3 on Standard and 5 on Pro. Helpdesk, Voice and API access start on Standard.
Your team shouldn’t pick your plan.
Tell us who answers and what they need. Chatbase climbs plans; OneTwoAgent stays on the one you chose.
People in support
Also needed
Chatbase
Standard
$150/ month
- Free1 member
- Hobby2 members
- Standard3 members
- Pro5 members
- EnterpriseLet’s talk
OneTwoAgent
Every plan
from$19/ month
- Unlimited teammates
- Team inbox and takeover
- Voice on paid plans
Pick the plan by AI conversations.
Chatbase members are people in the workspace; its add-on “extra agents” are AI agents, $25 per AI agent a month. Message credits are separate on every Chatbase plan.
Yearly Chatbase prices are per month, billed annually (20% off yearly plans). OneTwoAgent bills monthly.
When the AI shouldn’t answer, your team does.
Every conversation lands in one inbox. Any teammate can claim it, reply and hand it back — and no plan counts how many of you there are.
Chatbase includes a Helpdesk from Standard, for 3 members (5 on Pro).
- Alex RiveraGetting this since this morning
- Sam K.Can I export reports to PDF?
- nora.studioIs there a yearly plan?
- TomThanks, that fixed it
Count conversations, not model requests.
- Why did my export fail?
- Can you retry it?
- Thanks, it worked.
OneTwoAgent
1 AI conversation
Up to 10 AI replies in one conversation, whatever the answer. Plans include 100 / 500 / 1,500 / 5,000 a month.
Chatbase
Message credits
Each request to the AI model costs credits depending on the model you choose; with actions enabled, one reply can take several requests.
Chatbase plans include 50 / 700 / 4,000 / 15,000 message credits a month; they renew monthly and don’t carry over. The units differ, so compare at your own volume.
Connect your app with the coding agent you already use.
Onboarding builds the agent from your website and styles the widget. One command connects your app; your coding agent wires your sign-in and a read-only account endpoint — up to 8 support views you define — and OneTwoAgent doctor verifies production.
Chatbase documents identity verification for signed-in users and custom actions that call your APIs.
Integrate OneTwoAgent fully into this app and deploy it. Use the installed OneTwoAgent skill and finish by verifying production
- Reads the OneTwoAgent skill
- Adds the widget
- Connects your existing sign-in
- Builds a read-only account endpoint
- Deploys
$ npx -y @onetwoagent/cli@latest doctor --json
Verified on production
Paste into Claude Code, Codex, Cursor or another coding agent
Run `npx -y @onetwoagent/cli@latest init --browser`, then: Integrate OneTwoAgent fully into this app and deploy it. Use the installed OneTwoAgent skill and finish by verifying production.
OneTwoAgent and Chatbase, side by side
- Pricing
- ChatbaseHobby $40, Standard $150, Pro $500 a month, or $32 / $120 / $400 a month billed yearly.
- OneTwoAgent$19, $49, $99 or $249 a month.
- People
- Chatbase1 / 2 / 3 / 5 members by plan; more on Enterprise.
- OneTwoAgentUnlimited teammates on every plan.
- AI usage
- Chatbase50 / 700 / 4,000 / 15,000 message credits a month; top-ups $40 per 1,000.
- OneTwoAgent100 / 500 / 1,500 / 5,000 AI conversations a month, up to 10 AI replies each.
- Team inbox
- ChatbaseHelpdesk from Standard.
- OneTwoAgentOn every plan: any teammate can take over a conversation.
- Voice
- ChatbaseVoice and telephony from Standard.
- OneTwoAgentVoice in the website widget, 50 / 200 / 500 / 1,500 minutes a month on paid plans.
- Your app
- ChatbaseIdentity verification and custom actions; API access from Standard.
- OneTwoAgentSigned-in identity, a signed account snapshot and scoped read-only lookups, set up by your coding agent and verified by doctor.
- Free option
- ChatbaseA Free plan with 50 credits and 1 member; 7-day trials of paid plans.
- OneTwoAgentA 14-day free trial with 50 AI conversations, no card.
Chatbase facts from its official pricing page and docs, checked Oct 4, 2026. Prices in USD. Chatbase pricing · Identity verification (Chatbase Docs) · Custom action (Chatbase Docs)
Choose based on how your support works.
OneTwoAgent is built for
- Support inside your SaaS product
- A whole team, never counted
- Answers that depend on the customer’s account
- Engineers who use coding agents
- AI usage counted in conversations
If you run Chatbase today, account for:
- Actions and integrations your agent runs
- Channels you deploy it to beyond your website
- Sources you train it on
OneTwoAgent has no Chatbase import. Add your docs or website as knowledge and run it beside Chatbase on one in-app scenario first.
Questions
Is OneTwoAgent a good Chatbase alternative for SaaS?
Yes — especially when your support happens inside a SaaS product and answers depend on who the customer is and what is in their account. OneTwoAgent answers from your product knowledge, recognizes the signed-in customer, reads authorized account data, lets any teammate take over, and includes unlimited teammates on every plan ($19, $49, $99 or $249 a month).
How many people can work in Chatbase and OneTwoAgent?
Chatbase plans include 1 member on Free, 2 members on Hobby, 3 members on Standard, 5 members on Pro, with more on Enterprise. OneTwoAgent includes unlimited teammates on every plan.
Are Chatbase message credits the same as AI conversations?
No. A Chatbase message credit is spent per request to the AI model, and the number depends on the model and on actions. A OneTwoAgent AI conversation covers up to 10 AI replies, whatever the answer. Plans include 50 / 700 / 4,000 / 15,000 credits and 100 / 500 / 1,500 / 5,000 conversations a month; the units differ, so compare at your own volume.
Can Chatbase use account data?
Yes: Chatbase documents identity verification for signed-in users and custom actions that call your APIs. OneTwoAgent’s account context is a fixed contract: your server vouches for the signed-in customer, sends a short-lived signed snapshot, and answers read-only lookups — subscription, access, usage, jobs, integrations plus up to 8 support views — rechecking the session each time.
Does Chatbase have Voice and a helpdesk?
Yes, from Standard ($150 a month, or $120 billed yearly). OneTwoAgent includes a team inbox with takeover on every plan, and Voice in the website widget on paid plans.
How is OneTwoAgent set up?
Onboarding imports your website into the agent’s knowledge and styles the widget. Then run `npx -y @onetwoagent/cli@latest init --browser` in your app, approve it in the browser, and give your coding agent the prompt; it uses the installed OneTwoAgent skill and finishes with OneTwoAgent doctor. The widget alone is a single script tag.
Support your customers. Bring your team.
Add your docs, connect a signed-in test customer and see the answer — and how your team takes over. 14-day free trial with 50 AI conversations, no card required.