OneTwoAgent
Try it on your SaaS

The team behind OneTwoAgent.

OneTwoAgent is built by a small, hands-on team that combines product design, growth, engineering and customer support. We build AI support that answers from your docs and your customer’s account, and brings a person in when it should.

See it working

Who does what

Four disciplines, one product. Each person owns a part of the experience your customers and your team go through.

  • Portrait of Ilya Momot

    Ilya Momot

    Frontend, UI/UX, interfaces

    Focused on frontend development, UI/UX, product interfaces, user flows and the overall product experience.

    In OneTwoAgent. The widget, the inbox and the setup flows that customers and teams actually touch.

    • Frontend
    • UI/UX
    • User flows
  • Portrait of Andrew Momot

    Andrew Momot

    Marketing, company growth

    Focused on marketing, growth, positioning, content, audience development and the company’s overall growth.

    In OneTwoAgent. How OneTwoAgent is explained: positioning, content and the guides on this site.

    • Marketing
    • Positioning
    • Content
  • Portrait of Timofey Scherbatyuk

    Timofey Scherbatyuk

    Backend, Python, automation, data systems

    Focused on backend systems, Python development, automation, scraping and data workflows, and the technical systems behind the services we provide.

    In OneTwoAgent. The backend systems and automation behind the services we run.

    • Backend
    • Python
    • Automation
  • Portrait of Victoria Silkina

    Victoria Silkina

    Customer care and support

    Focused on customer care, communication and support processes, making sure every client has a smooth experience.

    In OneTwoAgent. Conversations with customers, onboarding questions and the support processes behind them.

    • Customer care
    • Communication
    • Support processes

A small team.A direct lineto the people who build it.

How we work

  1. Design the path, not the feature list

    Setup, the first answer, the handoff to a person: we design the moments a customer actually goes through, then build to them.

  2. Show it working

    The product runs inside a real app on our demo page, and pricing, limits and docs are public. When something isn’t supported, our pages say so.

  3. Support sits next to engineering

    Questions from customers reach the people who build the product, so a fix lands where the problem is.

  4. Small team, direct line

    You talk to the people who design, build and support OneTwoAgent. Write to support@onetwoagent.com.

What we built

Everything below is live and documented.

  • A support widget with chat and Voice

    Answers from your docs in the customer’s language, by chat or out loud in the same widget.

    The widget

  • Answers from the customer’s account

    Your backend authorizes a signed snapshot and read-only lookups; the agent never touches your database.

    Account-aware support

  • One inbox for the whole team

    The website widget, WhatsApp, Instagram and Telegram in one place. Any teammate takes over, and the AI stays out until someone resumes it.

    Team takeover docs

  • Setup with your coding agent

    One CLI command, then your coding agent wires sign-in and a read-only account endpoint, and doctor verifies production.

    Set up in a Next.js app

  • An open-source Next.js starter

    An MIT-licensed App Router app with the integration already wired in: server sessions, workspace switching and read-only account views.

    Starter on GitHub

  • A walkthrough on a real product

    We connected OneTwoAgent to aderic.io and recorded it end to end: setup, account answers, handoff.

    Watch the walkthrough

Talk to the people who build it.

Try OneTwoAgent on your own SaaS, or tell us what your customers ask and we’ll show you how it would answer.

Contact the team